Terms of Service

By using the WP Site Patrol website, or contracting WP Site Patrol services, you are deemed to have fully consented to the terms and conditions set forward in this agreement. Please review the terms and statements of this agreement carefully. If you do not agree to these terms and conditions you are not permitted to use this website or WP Site Patrol services. WP Site Patrol maintains the right to make alterations to this agreement as deemed necessary. The terms and conditions dictated comprise a legally binding document for all clients.

1.0 Definitions

“Client” refers to the individual or entity engaging in or requesting the services of WP Site Patrol. Usage of the terms “you” or “your” refer to the client entity.

Usage of the terms “our”, “we”, “us”, and “WP Site Patrol” refer to WP Site Patrol enterprise as a whole.

“Service” or “Services” refer to the collective offerings provided by WP Site Patrol in the course of business, including website assistance, maintenance, and development, as applicable.

“Content” refers to any text, documents, audio, video, graphics, information, or data.

2.0 Plan Start

A recurring monthly plan will be setup upon formal order by the client. Orders can be carried out through web form links within the website, or through email or telephone and constitute acceptance of the terms of the agreement. Through the use of this website, or through the initiation of a recurring website plan, you assure WP Site Patrol that you possess the legal capacity to agree to all applicable terms and conditions, that you are at least 18 years of age, and that you have the authority to bind any organization or entity you claim to represent to those same conditions.

3.0 Pricing, Refunds, and Payments

All plan prices appearing on the WP Site Patrol website are quoted in Canadian Dollars. WP Site Patrol reserves the right to alter pricing at its own discretion. All refunds offered are at the sole discretion of WP Site Patrol. WP Site Patrol retains the option to prorate refunds as WP Site Patrol deems appropriate. WP Site Patrol has the option of halting or delaying service in the event of late payments, as well as retaining the option to charge late fees. WP Site Patrol retains ownership and copyright to all website designs and website developments created for its subscription plans. WP Site Patrol reserves the right to cease and desist all services running on client websites at any time.

4.0 Cancellations

WP Site Patrol does not charge a cancellation fee to clients. All cancellation requests must be formalized and submitted to WP Site Patrol via contact through email or telephone. All fees and costs incurred and paid by the client prior to notification of cancellation are non-refundable, except in the case that the client cancels within 30 days – then they will be refunded in full. WP Site Patrol reserves the right to cancel or refuse service at any time at our own discretion.

5.0 Compensation

You agree to compensate WP Site Patrol each month for your chosen recurring monthly plan amount using the automatic credit card withdrawal method. In the event that you fail to pay, WP Site Patrol has the right to pursue any or all of the following remedies:

  • attempt to bill the account again
  • terminate this agreement
  • commence legal action

6.0 Authorization

You hereby authorize WP Site Patrol to access your WordPress website with administrative clearance, providing username and password combinations.

7.0 Non-Disclosure

WP Site Patrol, its employees and subcontractors agree that, unless authorized by you, will never disclose any confidential information to any person whatsoever. Similarly, you agree to never disclose any confidential information obtained about WP Site Patrol to any other party. You shall not share, re-sell, attempt to share, or attempt to re-sell any services described within any monthly Plan. You shall not transfer or attempt to transfer this contract or permit to use and/or access any information obtained from WP Site Patrol for any reason without prior consent from WP Site Patrol.

8.0 Confidentiality

All confidential information of yours or WP Site Patrol’s shall not be passed on to a third party or in any way be made use of at any time either during or after the termination of these terms; except with consent of the other or which comes into the public domain.

You shall promptly notify WP Site Patrol if you become aware of a breach of confidence in relation to the services described in the Plan or these terms and shall give WP Site Patrol all reasonable assistance in connection with any proceedings WP Site Patrol may institute against a third party at WP Site Patrol’s expense.

9.0 Information Privacy

WP Site Patrol makes every effort to effectively safeguard your personal information and privacy. For more information about WP Site Patrol’s stance with regards to privacy and information collection, please read our detailed privacy policy available on this website.

10.0 Marketing Material

Unless explicitly stated in external documentation, WP Site Patrol reserves the right to use client websites and content in the course of marketing and promotion. This includes highlighting the clients through a client portfolio and using examples and pictures from client websites for advertising purposes.

11.0 Limitation of Liability

Under no circumstances shall WP Site Patrol, its employees, agents, directors, or affiliates be held liable to clients for any damages incurred. These include, without limitation, direct loss, indirect loss, incidental damages, loss of business, reputation, or profits, damage to computers, systems or software, and any other consequential damages arising as a result of the use or inability to use WP Site Patrol services and/or content.

WP Site Patrol takes no responsibility for copyright infringement resulting from content or material that was submitted or otherwise provided by clients. WP Site Patrol retains the right to refuse any material that is knowingly copyrighted or trademarked unless sufficient evidence is demonstrated that permission has been granted to use such material. We reserve the right to refuse the submission of any content, regardless of legal ownership, at our sole discretion.

Client websites that receive additional assistance may include typographical, technical, or visual content errors. WP Site Patrol does not guarantee that website material is necessarily accurate, complete, or current. WP Site Patrol may make changes to website material at any given time without prior notice.

The aforementioned limitations apply only as far as the law permits. As some jurisdictions do not allow for limitations on consequential and incidental damages these limitations may not necessarily apply to you.

12.0 Force Majeure

Neither party shall be held liable for failure or delay to fulfill these terms and conditions due to events beyond the reasonable control of the party. Force Majeure events must be external, unpredictable, and irresistible. Such events include, but are not limited to: war, terrorism, political upheaval, natural disasters, riots, insurrections, labour crises, hostilities, government sanctions, embargoes, and other Acts of God. Parties affected by such an event shall inform the other party as promptly as possible of the circumstances and existence of the issue and make every reasonable attempt to minimize the effects of the event as it relates to the relevant terms and conditions.

13.0 Prohibited Uses

As a condition of using this website or WP Site Patrol services you agree that you will use this or any contracted website for lawful purposes only. Any violation of the law or of these terms and conditions requires the client to provide immediate notification to WP Site Patrol. In the case of such a violation, the client must provide every reasonable effort to promptly and effectively resolve the violation. WP Site Patrol reserves the right to suspend or terminate service to transgressing clients.

Examples of prohibited conduct and content include, but are not limited to:

  • The utilization of viruses, worms, or other disruptive and harmful components
  • Anything that infringes on the rights of third party actors such as copyright or trademark infringement, defamation, or invasion of privacy.
  • Inclusion of content that is indecent, obscene, or profane.
  • Activities or content that assists, engages, or encourages in the commitment of a criminal offense.
  • Infringement upon others through such means as harassment, stalking, intimidation, or threats
  • Engaging in or promoting unauthorized access to other networks, computers, or servers. This includes WP Site Patrol content and information not made available to the client.
  • Impersonation or misrepresentation of an association with a person or organization

14.0 Scope of Work

WP Site Patrol provides website assistance and development services to clients based on individual needs. All clients understand that initial monthly plan start-ups will conform to the terms originally agreed upon, and additional website assistance and/or development services may incur additional costs. Examples include assisting a client by adding multiple new pages to a website, or helping to reduce the page load time on a website. Clients understand and agree that they are responsible for providing necessary content for their websites, including text and image content.

15.0 Further Information

If you have any questions about these terms and conditions, or require clarification on any of the aforementioned components, please contact us at info@wpsitepatrol.com.

Last revised on: February 2, 2018